“The risotto was excellent, but the queue took fifteen minutes.”
Read by Quanamo AI
- Praise
- FoodMushroom risotto
- Problem
- QueueFifteen-minute wait
- Urgency
- Normal
Turn feedback into decisions
01If you’re answering
Imagine you just had lunch at your company canteen. This is the real survey. Answer it as you would.
No stars, no scales, no form. You answer in your own words.
Mention the queue, and the next question is about the queue.
Four answers at most. Often one or two.
At the end, it shows you what it understood, in your words.
02For your team
Quanamo’s AI reads every answer the way it was written, splits it into praise, problem and urgency, and files it under the right item, site and event.
Illustrative answers from example canteens and events.
See how it learns your businessBefore anyone answers
Paste your menu, event programme or schedule, in whatever format you already use. Quanamo picks out everything your guests can have an opinion about. Nobody has to build a list of categories.
What you paste
What Quanamo picks out
New topicWi-Fi
Nobody listed it. Guests brought it up, so it appears by itself: Couldn’t get on the Wi-Fi all morning.
“I couldn’t hear the panel from the back.”
Filed underHybrid teams panelRoom 3Summit, Day 2
What you paste
What Quanamo picks out
New topicDrinking water
Nobody listed it. Guests brought it up, so it appears by itself: No free water anywhere near the stage.
“The sound was too quiet at the back.”
Filed underHeadlinerMain stageSaturday
Illustrative examples
Praise, problem, urgency
A star rating turns “great food, terrible queue” into three stars and tells you nothing. Quanamo keeps what works, what’s broken and how urgent it is as three separate readings, and you make the call. Urgency is tracked apart from unhappiness, so a calm report of a wet floor outranks a grumpy one about cold soup.
“The risotto was excellent, but the queue took fifteen minutes.”
Read by Quanamo AI
“The soup was cold and far too salty. Really disappointing.”
Read by Quanamo AI
“Lunch was nice, thanks. The floor by the salad bar is wet though, someone nearly slipped.”
Read by Quanamo AI
No alert. Nothing here is serious enough to flag.
Critical · Mittag Canteen
“The floor by the salad bar is wet, someone nearly slipped.”
Serious reports, such as safety or hygiene, are flagged. In a pilot, a named operator gets a phone alert.
Illustrative examples
Ask your feedback
The answer counts across all your feedback, not a sample. Full totals stay apart from example quotes, and the original words are one click away.
Using Mittag Canteen Kantine Ost 22–28 September Kantine Genf · not in your access
The queue is the problem mentioned most this week, mostly between 12:00 and 12:30.1 The food is praised far more often than criticised, so keep the menu as it is.2
Full count · all 1,214 answers
Only 6 answers mention the vegan curry this week. That’s not enough to say whether it works, so you see what those guests said instead.1
Full count · all 1,214 answers
Thin evidence. Ask again next week.
Examples · not the count
1Lovely curry, but a bit too spicy for me.Open the conversation
Nice to finally have a proper vegan option.
Illustrative data
03Both sides
If you’re answering
Just a QR code or a link. The survey shows the company’s own logo and colours, in your language.
How did it go today?
Scan to answer · No app, no account, no name
This code works. Scan it with your phone to answer the demo survey.
For your team
What each person was asked, and the context the AI had, is kept exactly as it was. Later edits never rewrite past answers.
Your menu today
Version 3 · Mushroom risotto, Beef ragù lasagne, Chickpea curry
Answer kept on Tuesday 23 September, 12:41
Kept as it was
Answer the live survey as a guest. It usually takes one or two answers. Then picture every table, session and site you run asking the same.